Episode 151: Communication in the Workplace

Episode 151: Communication in the Workplace

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Effective communication in the workplace will help you grow in your career and be the leader you aim to be. In this episode with Dr. Claire Carver Dais, learn three things you can do right now to help you show up authentically you, just as God intended.

About Our Guest

Claire’s professional life has straddled the worlds of sport, business and academia. A PhD specializing in English and Communications, Claire has also won medals in synchronized swimming at the Olympic, Pan American, World Championship and Commonwealth Games. In 2003, she launched Clearday, her own communications and management consultancy, combining her appreciation of effective business coaching techniques, and keen understanding of teaming, goal-setting, performance management, and communications, to help corporate leaders achieve their full potential. Her corporate clients include KPMG Global, KPMG US, Johnson Controls, University of Toronto, Noble, University of Saskatchewan, and Royal Bank of Canada.

Action items From the show

  • Authenticity: Say what you mean and do what you say

  • Integrity and trust-building

  • Stellar first impressions

  • Avoiding the rumor mill

  • Curiosity

  • Powerful questions and active listening

  • Creating a culture of feedback

tips shared on the show

1.  Authenticity: Say what you mean and do what you say

  • Integrity and trust-building

  • Stellar first impressions

  • Avoiding the rumor mill

2.  Curiosity :  Powerful questions and active listening

  • Creating a culture of feedback

3.  Posture: Taking on a posture of openness, both figuratively and literally, a correlation between posture and confidence.

  • Maintain open communication, even when it’s hard.

  • Great teams talk.

 

Limited time free offer!

In addition to communications coaching, over the years I’ve offered presentation skills development coaching for clients, corporate executives, Olympians and Paralympians, through their companies and sport organizations. Many people have asked how they can get access to the same training, so I’ve developed a membership site called AMPLIFY, for individuals who want to boost their public speaking skills. That website should be up soon… but in the meantime, listeners can sign up for the free public speaking webinar I’ll be delivering on Sept 27th at 1 pm EST. Sign up at www.amplifycommunity.ca. The page and sign up link for the free webinar goes live by Monday, Aug 27th, so it will be ready by the time the podcast airs.

Learn more about our guest

Occupation: Communications Coach
Email: Claire@clearday.ca
Website: www.clearday.ca
Social Media Links: @ClaireCarverD

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Episode 150: Communication in Marriage

Episode 150: Communication in Marriage

 

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Your marriage is the most important relationship you have on this earth and with communication being such a huge part of what makes relationships work, well, we needed to discuss this. It’s easy as a working mom to not make time to connect with our husbands most likely from being too busy and having his presence taken for granted. In this episode, you’ll learn 3 ways on how you can become a better communicator with your spouse.

About Our Guest

Mary Whitman Ortiz, author of “Why Can’t I Talk to Him/Her about Sex?” loves to inspire her audiences to create a true connection in their marriage. She is a certified life coach and trained facilitator with Prepare-Enrich, Adventures in Marriage, and Marriage Mentors. She’s worked with women recovering from sexual intimacy issues such as human trafficking, sexual abuse, abortion, spousal pornography usage, and distorted cultural messages. For over 20 years she’s facilitated self-awareness and relationship development for corporate, church, and community groups. Mary draws from her B.S. and M.A. in Gifted Education to create interactive and presentations with impact. She founded Limitless Intimacy, a movement to support a healthy and Godly view of love, sex, and intimacy.

Action items from the show

Use this Communication Tool as follows:
1. Agree upon a mutually convenient time and location to share.
2. Pick a setting free from distractions.
3. Express ideas in a neutral tone (ex. not while irritated or angry).
4. Let one person do all the speaking, while the other listens only.
5. Switch roles and let the other person do all the speaking.
6. Answer questions or follow-up on issues AFTER completed.
7. Use DTR to gain understanding and build connection.

  • Appreciations

“I like how you are helping me more with the dishes.”

  • New Information

“I have a meeting this week with a new client.”

  • Puzzles

“I’m puzzled why the toothpaste cap is rarely on the tube.”

  • Concerns with request for change

“I’ve noticed that you interrupt me when I’m talking and I’d rather you wait until I’m done.”

  • Apologies

“I’m sorry that I pressured you about buying another house.”

  • Wishes, Hopes and Dreams

“I have always wanted to go to Europe and visit a real castle.”

  • Prayer

“Would you pray with me about this issue I have going on at work?”

Tips shared on the show

How to Improve communication in your marriage

1. Know what you want to talk about.

  • Separate the issues from the hurt and confusion

  • Focus on your role in the situation

  • Release offenses, disappointment, grief

(Be responsible for you. Step into your God-given confidence. Reframe your identity by His word.)

2. Create the best setting possible.

  • Find (ask for) a time that is mutually agreed upon

  • Choose the least amount of distractions

  • Enter the conversation with peaceful outlook

(When God is your ultimate source, the goal of every interaction is to increase understanding.)

3. Practice a daily/weekly check-in.

  • Understand different levels of communication (facts, opinions, needs, dreams)

  • Access vulnerability for deepest connection

  • Share praise, requests for change, apologies, prayer

(You are either growing closeness or distance with every step you take.)

Learn More About Our Guest

Website
http://www.marywhitmanortiz.com
Social Media Links
https://www.facebook.com/MaryWhitmanOrtiz/
https://www.instagram.com/marywhitmanortiz/
https://www.linkedin.com/in/mary-whitman-ortiz-ma-clc-b8943034/
https://www.facebook.com/groups/sexandintimacyforthechristianwoman/
Couples’ Communication Kit: bit.ly/2KwnKMa

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Episode 149: Becoming a Better Communicator

Episode 149: Becoming a Better Communicator

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Do you ever wish you could get your point across better? Communication is something that touches every part of our life and is something so vital to successful living. In this episode, we learn from our guest, Dr. Janet Birkey on the fundamentals of being a better communicator.

About our guest

Dr. Janet Birkey is a professional clinical counselor who is licensed in both New Mexico and Texas, and is also a coach. Additionally, Janet is a full time professor where she teaches communication courses. Janet and her husband, John, have been married more than 34 years, are the parents to two married children and a German Shepherd who lacks both manners and boundaries.

Action Items From the Show

  1. Make a list of the 5 people that you want better communication with

  2. Be intentional about observing them and seeing what they need.

  3. Serve them.

Tips shared on the show

1. Anyone can learn to communicate well.

2. Decide what kind of a relationship you want.

   a. Are you willing to invest in the relationship

3. Don’t just listen, be a willing, interested, engaged listener.

4. Learn to recognize and accept bids from others.

    a. John Gottman: The Love Lab (no, this is not x-rated, lol)

5. Learn from the masters…or at least people who you like their communication style!

6. Figure out the best time to communicate with others.

    a. Use “I” messages

    b. Don’t ask, “Why?”

    c. Make sure they are not hangry (hungry/angry) or tired.

7. Learn the personality of the person you are communicating with.

    a. Lots of personality inventories

    b. Lots of things you can read to recognize personalities

8. Learn to express your own wants, needs, and desires in the relationship without nagging, being passive aggressive, being harsh.

9. Understand that all behavior has a reason behind it.

    a. Whatever your communication style, there is a reason.

10. Understand that communication is can be hard and it does take work.

    a. Where did we get the idea that just because we like/love someone, it’s going to be easy?

    b. Gottman: 68% of all relationship issues are unsolvable.

Learn more about our guest

 

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