Did you know that you can contribute to the culture of your workplace even if you are not in a leadership position?  The culture of where you work can have such a huge influence on your enjoyment of what you do for a living, your productivity level and can even trickle into the other parts of your life.  

In this episode, we are joined by Dee Ann Turner to help us understand what makes a a company culture, how we can help shape it, what to do if you find yourself in a toxic work environment and so much more.  Make sure you listen to the end for the advice for women who are wanting to advance in  their career.  It’s priceless!

About Our Guest

Dee Ann Turner is leading the modern conversation about talent in business. The in-demand speaker, author, executive coach, and consultant was the first female officer at Chick-fil-A, for whom she served as Vice President of Talent and later, Vice President of Sustainability. There, Dee Ann helped shape Chick-fil-A’s historically remarkable culture for more than 30 years. In her bestselling first book, It’s My Pleasure: The Impact of Extraordinary Talent and a Compelling Culture, Dee Ann took readers behind the scenes of Chick-fil-A for explanations and action steps any business could adopt. Out September 3, 2019, her anticipated follow-up BET ON TALENT: HOW TO CREATE A REMARKABLE CULTURE THAT WINS THE HEARTS OF CUSTOMERS dissects the strategies of numerous industry-leading organizations alongside explanations of Dee Ann’s original approaches to the most crucial decisions in business. Today, she leads her own organization, Dee Ann Turner, LLC, writing books, speaking to over 50 audiences per year and consulting and coaching leaders globally. Dee Ann lives with her husband just outside of Atlanta, Georgia.

Action Items and Tips From the Show

  • What is culture all about? It’s the soul of the organization.
    1. Meaningful purpose of the organization.  Why do we exsist?
    2. Challenging mission.  What is the big goal?
    3. Demonstrated core values
  • When you are looking into working for a company….
    • Ensure there is personal alignment with their culture
    • Do your research
  • If you are already with a company….
    • Filter your work through the demonstrated values.  Ask yourself these questions:
      • Am I a faithful steward of the values?
      • Am I a positive influence on those around me to demonstrate  the values?
  • If you are in a toxic work environment…
    • Be cautious of this because it’s easy to become a part of it.
    • It might sound harsh, but the first thing is that you got to leave it if you can’t influence it.  It will impact the other areas of your life.
    • Seperate out your area of work to make it the best it can be.  Take personal responsibility.  Create your own purpose, mission, and values.
  • Blind spots for leaders
    • Failing to follow this process:
      • Formula for success:
        • Think about the end game.  How do you best serve the customer?
        • Create a remarkable culture
        • Build extrodary talent
        • Teach the principals 
    • Failing to change the mission
  • Looking for extraordinary talent
    • Character that matches the organization
    • Compentency that matches the role.  Think ahead to the future roles.  Build your leadership bench.
    • Chemestry, how will they fit in with the team they are joining.
  • Develop and sustain the talent that you have

3 Tips to help you advance in your career

Having wisdom from someone that has had a successful career is invaluable.  So I had to ask Dee Ann what advice she would have for our ambitious women listening.  

  1. We all need someone in our corner.  A mentor, a sponsor, or a champion.
  2. Listen.  Seek first to understand then be understood.
  3. There are going to be obstacles.  Take on the mindset of “I’m going to find a way forward”.

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